Guide

Before anything else: open Shift Clock, pick the station you are assigned to and press START SHIFT. At the end press END SHIFT from the same screen. Times are recorded by the system and cannot be edited: if something is wrong, ask the operations centre to correct it.

It is the green button at the top of the event screen. The record is filled in four steps — identification and triage, assessment, treatment, outcome — with the progress bar always in view. If triage comes out as a low-complexity green code the record switches to the fast track and drops to three steps, skipping the extended assessment. You can go back with the Back button without losing what you have already written.

Search by bib number or by name in the start list uploaded by the organisation. It fills the record in seconds with data that is already correct, and shows you whether that athlete has already been seen at another station.

This lists only the records you created. The number on the button counts the patients you left under observation — the records still open. Open one to add vital signs or treatments, or to close it when the athlete resumes the race or is evacuated.

The event's medical radio channel, on your phone. Press and hold to talk, release to listen. It works wherever there is mobile data: it does not replace your service radio where the signal does not reach.

Fill the record in anyway. If you save with no connection the record goes into a local queue and is sent on its own as soon as the phone finds signal again. In the app the queue survives closing and reopening; in a browser it is tied to the session, so do not close the browser tab before the record has synced.

The icon at the top right opens your profile: personal details, password change, sign out and account deletion. Deletion covers your operator account, not the clinical records you signed — those stay in the event's files, as health data retention rules require.